HW Tutor

Introduction

HW Tutor ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APP.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the App, such as creating an account, contacting customer support, or responding to surveys.

Usage Data

Information automatically collected when accessing the App, such as your IP address, geolocation, device type, operating system, and other technical information about your means of access. This information is used to improve the App and to deliver a better and more personalized experience.

Camera and Photo Library Access

The App may request access to your device's camera and photo library to enable the homework scanning feature. This access is solely for the purpose of capturing math problems for processing and analysis. We do not store photos or images unless necessary to provide the service, and any stored images are encrypted and securely protected.

Math Problem Data

When you use the App to scan and solve math problems, we may collect and process the content of those problems to provide step-by-step solutions. This data is used to improve our AI algorithms and enhance the accuracy of problem recognition and solving capabilities.

How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain the App
• To improve, personalize, and expand the App
• To understand and analyze how you use the App
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes
• To process your transactions and manage your orders
• To find and prevent fraud
• To provide you with news and information we think you may find interesting

Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

We may share information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (if required by law) of any change in control or use of your personal information.

Aggregated and Anonymized Data

We may share aggregated, anonymized data with third parties for research, marketing, or other purposes. This data does not contain any personally identifiable information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the App.

Your Data Protection Rights

You have certain data protection rights. These may include:

• The right to access, update, or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us at zuoyefudao4098@163.com.

In certain circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to processing pursuant to Article 6(1)(e) or (f) of the GDPR and there are no overriding legitimate grounds for the processing; your personal data has been unlawfully processed; the personal data must be erased to comply with a legal obligation.

Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us at zuoyefudao4098@163.com, and we will take steps to remove such information and terminate the child's account.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at zuoyefudao4098@163.com.