Technical Support
We're here to help you get the most out of My Files. Find answers to common questions or contact our support team.
About My Files
My Files is a secure, privacy-focused document manager designed to help you organize, protect, and work with your files directly on your device.
Key Features
On-Device OCR
Extract text from images and scanned documents without sending data to external servers. All text recognition is processed locally on your device, keeping your content private.
Private Vault
Store sensitive documents in a protected vault with an additional layer of security. Access your confidential files only when you need them, with peace of mind that they remain safe.
File Organization
Manage your documents in a clean, intuitive interface. Browse, sort, and search through your files with ease, keeping everything accessible and well-structured.
Utility Tools
Access a set of built-in tools to handle everyday document tasks such as file conversion, compression, and sharing — all within a single app.
Privacy-First Design
Your files stay on your device. My Files is built with privacy at its core, minimizing data exposure and ensuring your personal documents remain under your control.
My Files brings together essential document management, security, and utility features in one straightforward app — helping you stay organized while keeping your data private.
Premium Account Pricing and Terms
$4.99/week*
$39.99/year*
*Prices shown are in U.S. dollars; actual charges may be converted to your local currency.
- Payment will be charged to your iTunes account at confirmation of purchase.
- Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period, and the renewal cost will be provided. Subscriptions can be managed by the user. Turning off auto-renewal may be done by going to your account settings after purchase.
- Cancellation of the current subscription is not allowed during the active subscription period.
- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.
Contact Support
If you have any questions or need assistance with My Files, please reach out to our support team.